FAQ

FAQ

Q: Are your kitchen tools safe for everyday use?
A: Yes. Our products are made with food-grade materials and are designed for regular kitchen use. We also check product quality before shipment to help ensure a reliable user experience.

Q: How long does it take to receive my order?
A: Orders are usually processed within 1–3 business days. Delivery time for U.S. orders is generally 3–7 business days. International delivery usually takes 7–21 business days, depending on the destination and customs processing.

Q: Can I track my order?
A: Yes. Once your order has been shipped, we will send a tracking number to your email address. You can use it to check the delivery status on the carrier’s website.

Q: What should I do if my item arrives damaged or defective?
A: Please contact us within 7 days of delivery at service@flarionxcosh.com and include your order number and clear photos of the item. We will review the issue and provide a suitable solution.

Q: Do you offer international shipping?
A: We offer international shipping to many countries. Shipping availability may vary depending on the destination. Customs duties, import taxes, or other local fees, if applicable, are the responsibility of the customer.

Q: Can I cancel or change my order?
A: If you need to cancel or change your order, please contact us as soon as possible. Paid orders may be canceled within 48 hours of placement, as long as they have not been processed or shipped.